Retailers FAQ's

Have a query? Hopefully the answers below will clear any questions you had.

Existing Retailers

Update your current listing on

If you have recently changed your logo please email this over to in Vector or JPEG file format. If you have opened a new store please supply full address, phone number and email address.  If you have closed a store please specify.

Looking for Point of Sale items

Please email Kiara at  with your request for stickers/till wobblers/security features and A4 posters.

Change of bank details

If you have recently changed your bank details please contact Kiara at as a new DDM form will need to be completed.

Merchant ID – MID number recently changed

If you have recently changed your terminals and currently accept One4all Gift Card please send on your new MID. This will be loaded overnight replacing the old MID.  If you have also changed your bank details a new DDM will need to be completed. 

Please notify Kiara at 

New Retailers

How do I become a retail partner with GVS and accept the One4all?

Signing up is easy; just notify a member of the retail team if you are interested in receiving information to accept the One4all and we will get the ball rolling on everything you need to get you setup. You can contact Jonathan or Patrick at

Is there a sign up fee?

It is free to sign up to accept the One4all Gift Voucher and Gift Card. 

How long does it take to get set up to accept One4all?

If you have recently sent in a complete T&C, this may take up to 48 hours to process.  A welcome pack will be posted out to you once you are fully set up. However if you have a customer that wishes to use a One4all in your store today please contact us and we will try to facilitate this. If you would like to know the status of your application please contact  Kiara at 

How do I get updated on One4all activities to get involved in?

We email all our Retail Partners on a monthly basis to update them on activities they may wish to get involved in to help drive redemptions to their stores.

How do I get included on your E-zine listing?

You will be automatically included in this listing once you have provided an email address. If you are not receiving emails please check your junk mail or add to your safe senders / whitelist.

How do I get involved in Retailer of the Month

Retailer of the Month is a great opportunity for a retailer to increase their visibility to One4all customers and increase their level of redemptions. For details of how you can become a featured Retailer of the Month contact Jonathan at