How do I spend my Favourites Gift Card online?
The Favourites Gift Card acts as a prepaid Visa debit card when spending online with participating online retail partners for your specific Favourites Gift Card. In payment options at the checkout, select ‘Visa’ or ‘Visa Debit Card’.
Which online retailers accept Favourites Gift Cards?
The full list of retailers accepting Favourites Gift Cards online can be found on the specific Favourites Gift Card product page. Look out for the cursor symbol on retailers that accept online transactions.
What name & address do I use when asked online?
Use your own first and last name and your own address in the Billing Address section when spending your Favourites Gift Card with an online retailer.
At checkout there is an option for Gift Card/Gift Voucher, should I use this?
No, these options are for retailer-specific gift vouchers only. When spending your Favourites Gift Card online, always use the ‘Visa’ or ‘Visa Debit’ option.
What happens if I need to return an item/s I bought with my Favourites Gift Card online?
Please retain your Favourites Gift Card as all refunds will be returned to this card. Check the returns procedure of the retailer you used the Favourites Gift Card with and follow their instructions. The refund will take 7 working days to be returned to your card.