Who do I contact if there is a problem with my Gift Card?
If you are having problems with your Gift Card you should contact the Customer Service Helpline Number (01) 8708111
Is there a minimum/maximum amount I can buy a Gift Card for?
Yes the min. is €15 and max. €150. The Gift Cards are available in €1 denominations.
What happens if my card gets lost/stolen?
To report a lost or stolen Gift Card, please call the Customer Service Helpline immediately on 01-8708111. Please note you must have your card number in order for us to be able to replace it. A re-issue fee of €5.00 will apply. GVS cannot accept any liability for deductions from your card prior to you notifying GVS with full details.
What stores accept my Gift Card?
Please visit the Chamber Website for a full list of participating retailers
Do I have to spend the whole amount at once?
No, if you don’t spend the full balance of the Gift Card, the outstanding balance remains on your Gift Card.
How long is my Gift Card valid for?
Gift Cards do not have an expiry date and will remain valid for as long as there is a balance on them. All physical cards have a limited time span and will need to be replaced to use the remaining funds on the card after this date. This date is printed as a "Valid Thru" date on the front of the Gift Cards. Remember that any funds remaining on the card after this date remain available for you to spend, however you will need to apply for a replacement card to do so. A charge will be deducted on a monthly basis from funds remaining on cards from the 13th month following the purchase date. The monthly charge is €1.45 or remaining balance on card if lower.
How do I check the balance on my Gift Card?
You can check the balance online by visiting www.one4all.ie/one4all-checkbalance . Alternatively you can phone the automated balance enquiry phone number 1890 930 077. For convenience we also recommend that you keep track of your balance by recording your spending on the back of the card in the spaces provided.
Do I have to use it all in the same shop or can I use it in different outlets?
The Gift Card offers great flexibility providing you with the options to “part spend” it in a wide variety of outlets. You don't have to use it all in the one shop.
Why do I need to know my Balance?
Retailers do not have access to check your balance at their tills. If they attempt to process the Gift Card for more than the balance on the Gift Card the transaction will be rejected. Retailers need to know that they are not attempting to deduct more money than is on the card, if you do not know the exact balance you may elect to tell the retailer to deduct a sum off the card that you know is below the current balance.
Can I use my Gift Card online?
You can use you the Gift Card online in selected stores, for a current list of online retailers please visit the Chamber Website.